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Plain-language explanations of the terms and ideas behind today's AI.

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  • Start hereEveryone

    AI First Steps

    What AI is, how to ask it, and what to watch out for — the basics everyone should start with, whatever their job.

    1. What is an LLM? A five-minute explainer
    2. Five principles for better prompts
    3. Why AI gets things wrong: understanding hallucinations
    4. Using AI at work safely: personal data and confidential information
    5. Tokens and pricing, explained simply

    5 guides41 min in totalBeginner

  • Going furtherEveryone

    Going further: how AI products work

    Once you have the basics, learn the patterns most AI products are built on.

    1. RAG explained: handing AI a reference book
    2. What is an AI agent?
    3. A minimal RAG chatbot with ten documents

    3 guides36 min in totalBeginner → Practical

  • How-to guide10 min

    Five principles for better prompts

    Role, context, task, format and an example — five things that noticeably change what AI gives back.

    BeginnerBeginnersOffice workersMarketers
  • Explainer8 min

    Tokens and pricing, explained simply

    What "$2 per million tokens" on an AI price list means, and how to estimate what your own usage would cost.

    BeginnerBeginnersOffice workersDevelopers
  • How-to guide9 min

    Get a three-line summary of a long report

    Tell the assistant who will read it and what shape the three lines should take, and a long report comes back as a summary you can pass straight on. This guide also shows how to check its figures against the original.

    BeginnerOffice workersBeginners
  • Explainer9 min

    What is an AI agent?

    Unlike a chatbot that only answers, an agent takes a goal and keeps going, using tools and checking results, until the job is done. How it works, what it suits, and what to settle before you hand it work.

    BeginnerBeginnersDevelopers

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