Glossary
The AI terms that trip people up, each with a one-line definition and a simple example.
- sampling biasSelection that leaves some people’s experiences poorly represented.
- tokenThe basic unit of text an AI model processes — often smaller than a word.
- usability testingResearch that observes people attempting tasks to identify usability difficulties.
- user storyA short description of who needs to do what and why.
- value propositionAn explanation of how a product could help with a particular need.
- workflowA sequence of work with conditions for moving between steps.